SAFETY TIP: As we head into the holiday season, make sure indoor and outdoor lights are in good condition before plugging them in. Look for cracked cords, loose bulbs or frayed wiring that could spark a fire. Always unplug decorations before going to bed or leaving home and avoid running extension cords under rugs or through doorways where they can overheat or become damaged. If you’re using space heaters to stay warm, keep them at least three feet away from anything that can burn and plug them directly into a wall outlet, not a power strip. A few simple steps can keep your celebrations bright, safe and worry-free all winter long.

 

Keep Your Home Safe With Smart Tree Trimming


Keeping trees trimmed is an important part of staying safe around electricity, especially when branches grow near power lines. Because trees can conduct electricity, attempting to trim a tree that’s touching or close to a power line can lead to serious injury. Before pruning trees or shrubs around your home or business, always inspect the area carefully for any electric wires that may be hidden in the branches. If a tree is tangled in or growing too close to power lines, don’t try to handle it yourself - El Paso Electric can help you trim it safely.

Cozy Comfort and Cash Back:

Yes, Please!


Looking for a holiday gift that keeps on giving long after the season ends?


A smart thermostat might be just what your home—and your wallet—needs. When you enroll in the El Paso Electric Energy Wise Program, you can get an instant rebate of up to $75 on a new smart thermostat, plus $25 just for signing up. And the savings don’t stop there—you’ll earn an additional $25 for each year you continue to participate. Talk about a holiday tradition worth keeping!


A smart thermostat helps you stay comfortable while using energy more efficiently, making it a win for you and your home. Ready to start saving? Learn more and join the program.

 

Supporting Our Community With Warmth This Winter


El Paso Electric is proud to support our community’s most vulnerable residents by donating $5,000 worth of blankets to the Extreme Weather Task Force. As winter temperatures drop, this effort helps ensure that families and individuals facing harsh conditions have access to essential warmth.


Community members in El Paso County who need information about receiving a blanket can call 2-1-1 for assistance.


This donation reflects our continued commitment to strengthening community resilience and partnering with organizations that prioritize the well-being of our region. By joining the Extreme Weather Task Force and local partners, we can help keep our community safe during colder months and make a meaningful difference for those who may not have the resources to stay warm.

Important Notice: Holiday Hours


In observance of the upcoming holidays, please note our call center and online chat service hours:



  • 7:00 a.m. to 11:00 a.m. on Wednesday, December 24
  • Closed on Thursday, December 25
  • 7:00 a.m. to 7:00 p.m. on Wednesday, December 31
  • Closed on Thursday, January 1.


You can still access your account through the El Paso Electric app or by signing in to My Account online. You may make payments can be made payments and report an outage at any time using through our automated phone system and online at epelectric.com.

Take an EV for a Spin in Las Cruces!


Las Cruces just got a new way to get around - and it’s clean, affordable and ready for your next trip. The new EV carsharing service at 307 S. Main St. gives residents and visitors access to convenient electric transportation without the cost of owning a car. Drivers 21 and over can rent one of two shared EVs for only $5 per hour or $50 per day. The rate includes insurance, roadside assistance, maintenance, 24/7 support and unlimited charging at the on-site station.


Need a ride to work, a quick grocery run or a fun day around town? This service makes it easy. It’s part of a nationwide effort to expand affordable mobility options and bring cleaner transportation to more communities. By choosing this EV carshare, you’re not just saving money, you’re helping reduce pollution and supporting a healthier Las Cruces. Give it a try!

Celebrate the Season Under the Glow of Our WinterFest Tree


This year, El Paso Electric is once again lighting up downtown with a beautifully decorated tree at WinterFest, and we’d love for you to come see it!


WinterFest transforms your winter season into a sparkling holiday destination filled with lights, color and festive cheer. Our sponsored tree in front of the Convention Center is one of many decorations that help create a magical atmosphere for families and friends to enjoy throughout the season.


If you’re heading downtown to skate, explore the holiday market or simply take in the sights, be sure to stop by and enjoy the glow of the lights and all the creativity that makes WinterFest so special. It’s a wonderful way to celebrate the season, support our community and make lasting memories. We hope to see you there enjoying the holiday magic!

Your Business + Solar, Simplified


Our Texas Business Solar program lets Texas businesses tap into locally generated solar energy without installing panels on their buildings. This voluntary subscription adds renewable energy to your mix while you keep the same reliable service you count on today.


How it works is simple: subscribe to a share of energy from our dedicated solar facility and support your sustainability goals - no rooftop construction, no maintenance. Many business customers use the program to advance ESG commitments, demonstrate community leadership and make progress toward carbon-reduction targets.


Enrollment is limited and filled on a first-come, first-served basis. Participation isn’t guaranteed; EPE will verify eligibility and confirm your enrollment before your first Texas Business Solar billing. If current subscriptions are full, we’ll notify you and place your business on the waiting list.


Ready to get started? Submit your enrollment form and join the clean energy movement.

Texas Community Solar: Secure Your Spot Today

 

El Paso Electric’s newest Texas Community Solar facility is now online, bringing more clean energy to our region. This 10-megawatt site will serve an additional 5,000 customers — with lower monthly charges for all subscribers and extra discounts for income-eligible households.


Whether you’re a homeowner, renter, or business owner, joining is easy — no rooftop panels, upfront costs, or maintenance required. Just clean, renewable energy made simple.

 
cb5f8268-9807-4b46-ac1a-e08578c53600 image
 
 

Need to report a scam?

Contact Us! Send us an email

Join our EV Community!

Customer Newsletter | December 2025, Vol. 36

Facebook  X  Instagram  LinkedIn  TikTok  YouTube