Issue 19: August 22, 2025

Get Current with a Promise Payment Plan

Join your neighbors — over 58,000 WSSC Water customers — who’ve already signed up with Promise, taking advantage of affordable, flexible and interest-free payment plans!

Through this partnership, $50 million in past-due balances have been paid, and 90 percent of enrolled customers remain on track with their plans!

Don’t wait — affordable payment plans are just a few clicks away.

Customers with a delinquent balance as of June 1, 2025, may be eligible for Get Current, our popular temporary water bill assistance program. 

Upcoming CIP Public Hearing Dates

The Proposed FYs 2027-2032 Capital Improvements Program (CIP) includes an estimated combined total program of $6.8 billion, approximately $0.3 million less than the Adopted FYs 2026-2031 CIP.

If you wish to comment during the hearings, we encourage you to register below.

Modernizing to Better Serve You!

Team H₂O officially cut the ribbon this week to open our newly renovated Temple Hills Depot. This exciting renovation allows Team H₂O to be:

✅ More Efficient

✅ More Modern

✅ More Engaged

Most importantly, these improvements allow us to better serve you, our valued customers. 

Recreational Water Contact Health Advisory Remains For Triadelphia Reservoir

Upcoming Events

August 23 - Career & Resource Fair - Ebenezer AME Church -10am

August 26 - Darlene Drive Water Main Replacement Project - 6:30pm

August 27 - Water Main Replacement & Rehabilitation IDIQ Prequalification Early Engagement Event - Virtual - 10am

September 1 - Labor Day - Administrative Offices closed

September 2 - 41st Avenue Water Main Replacement Project - 6:30pm

September 4-7 - Prince George's County Fair - Upper Marlboro