The Florida Housing Hometown Heroes Program officially launches Monday, August 18th. To ensure you and your team are fully prepared, please review the information and resources below.



Today, Verify Your eHPortal User Credentials

  • Action Required: By close of business Friday, August 15th, confirm that your credentials are active and functional.
  • Review the steps to obtain user credentials if you have not yet done so.
  • If you have not received your credentials, email useraccess@ehpuniversity.com with the subject line: FHFC User Access.



How do I know if a borrower's occupation qualifies for the Hometown Heroes Program?

Click here to view the NEW HTH Borrower Occupational checklist.



Where can I find the HTH guidelines?

Two places, either on this web page OR from the Hometown Heroes flip card.



Where can I find the Hometown Hereos marketing materials?

Click on this link, hover your cursor over 2025 Hometown Heroes > click on the 2025 HTH Marketing Flyer. Have a flyer you'd like to get approved, send an email to Mark Pease with Florida Housing.


How can I attend the Florida Housing Program training?

Program training is available via eHP University, on-demand. Click on this link to register. Attending this training is the only way to acquire user credentials.



I missed the live Hometown Heroes training sessions, can I view a recording?

Yes, click on this link to view a recording of the HTH training.



Where can I find the Rates/Offerings for the Florida Housing Programs?

Click on this link. As a reminder, Reservation/Rate Locks are available Monday - Friday 10:00am - 7:00pm ET excluding holidays. All other functions are available 24/7.



I don't know how to reserve funds or print forms in eHousingPlus, is there additional guidance or training? Yes, click on this link.

Then, click on the eHP FrontPorch logo. Log in with your user credentials.

Review the following short videos:

  • Reserving & Locking your loan on the eHPortal (6 minutes)
  • Generating your Loan Program Documents on ProForms (3 minutes)



Who should a participating lender contact with questions?

Click on this link to view the contact directory.


Who should a broker contact with questions?

Click on this link to view the TPO Memorandum.



Thank you for your continued support of the Florida Housing Programs!