@remaxrouge
August 2nd 2021
The total cost of insurance, including taxes and expenses is $475 for the 2021-2022 policy period. Payments are due by August 13, 2021. A copy of your invoice is available on your MyWeb dashboard.
Regular Monthly Membership Fee $119 + HST

RE/MAX Rouge Membership Fee $90 + HST on your RE/MAX Rouge Expense Account

(additional family members billed separately directly to you)
Decision 1: Salesperson represented the seller of a residential property. The seller had solar panels installed on the roof of the property under a 20-year term rental agreement.

Salesperson did not do the appropriate due diligence to confirm the status of the solar panels. As such, the seller entered into an agreement to sell the property without any provision that the solar panels were rented and/or that the rental agreement was to be assigned to the buyer. As a result, on closing the seller was obligated to buy out the solar panels. The seller was able to recover partial restitution through Salesperson’s errors and omissions insurance coverage.

The Discipline Committee found that Salesperson breached four sections of the Code of Ethics: 4, 5, 21(1) and 38, and he was ordered to pay a fine of $8,000 and complete two courses in compliance and ethics.
Decision 2: Salesperson represented both the buyers and sellers in a residential property transaction. A total of eight offers were submitted and they were all reviewed by the sellers on an advertised offer review date.
However, Salesperson did not disclose at least one of the following to each of the seven unsuccessful buyers and/or their representatives:
- that Salesperson’s brokerage was representing three of the eight potential buyers;
- that Salesperson was the brokerage representative for one of the buyers;
- that the total commission payable by the sellers would be reduced by 1% if the sellers accepted the offer of Salesperson’s buyers; and
- the total number of offers received.
Salesperson took full responsibility for the non-disclosures, stating that it was the first time dealing with a multiple offer situation that became an extreme situation which caused her to make some unfortunate and regrettable errors.

The Discipline Committee found that Salesperson breached seven sections of the Code of Ethics: 2(1) in relation to 25(1) and 26(1) and 3, 17, 38 and 39 and she was ordered to pay a fine of $10,000 and complete two courses in compliance and ethics.
Decision 3: Salesperson represented the buyers of a residential property. The listing for the property stated that the property included a fully finished basement apartment. However, the apartment had not been approved by the local municipality and hence was not legal.
The buyers complained that they were not advised that the apartment was not legal. Salesperson’s position was that he orally informed the buyers that the apartment was not legal but did not do so in writing. To avoid legal costs and to ensure that the buyers were satisfied with the service he provided, Salesperson paid the buyer $15,000 to resolve the dispute.

The Discipline Committee found that Salesperson breached two sections of the Code of Ethics: 5 and 38, and he was ordered to pay a fine of $4,000.
Decision 4: Salesperson provided false information to a potential buyer about when the seller would consider offers, depriving the buyer of an opportunity to submit an offer.
While Salesperson informed buyers of the multiple offer situation, she failed to inform the competing buyers that one of competing offers was from her own buyer client.

The Discipline Committee found that Salesperson breached sections 3, 4, 17, 37 and 39 of the Code of Ethics and was ordered to pay a fine of $7,5000.
Decision 5: Salesperson represented the buyers of a property. Salesperson booked an appointment for the buyers to view the property. Salesperson did not accompany her clients to the appointment; instead she provided her clients with the code for the lockbox to the property. Salesperson's clients then attended the property and entered it using the lockbox code that Salesperson had given them.

The Discipline Committee found that Salesperson failed to comply with sections 3, 5 and 39 of the Code of Ethics, and she was ordered to pay a fine of $4,000.