“DEEP DIVE INTO NEEDHAM: 

Community Satisfaction and Social Cohesion”


On Thursday, January 5th, the Needham Resilience Network met in Powers Hall at the Needham Town Hall. As the year begins, NRN continues to immerse in learning about both ‘The State of Needham’ and member sub-networks.  



TEAM BUILDING ACTIVITY - HUMAN SCULPTURES


Members were asked to think about the values that underpin their individual work in the community and then, in groups of 3, to represent those values/roles in the form of a sculpture created with their body. Each small group then created a joint sculpture reflecting their combined work/goals/values and showcased it to the larger group.

The following themes emerged through the sculptures, exemplifying the unique ways in which NRN members give to our community, and underscoring how intertwined our goals and activities are: 

  • Talk, listen and dance

  • Build connections, and get everyone in line 

  • Protect, be a beacon of light in education

  • Be a foundation, listen, plan  

  • Support mental health, represent Republican perspectives

  • Build bridges/connections across challenge, tend to the afflicted, challenge the afflicters



COMMUNITY SATISFACTION & SOCIAL COHESION

NRN enjoyed presentations from two recent local surveys. Locally representative data for both were collected by POLCO and the National Research Center. The Town of Needham presented on Community Trust and Satisfaction, and the NRN presented on Community Social Cohesion and Belonging. 


“COMMUNITY TRUST AND SATISFACTION”  


Town Manager Kate Fitzpatrick summarized the results of the Town’s 630-person survey (the full survey report can be accessed here).


The Town of Needham exceeds the national baseline across many variables.

Residents rate Needham as an “Excellent” or “Good” place to live (95%), having a “good” or “excellent” quality of life (92%), and providing “good” or “excellent” services (82%). Additionally, the Town exceeds the national baseline for K-12 education, overall feeling of safety, freedom from violence and property crimes, neighborhood satisfaction, etc. 

It is hard to read these scores and not feel fortunate, and/or proud. Needham is remarkable – a fact that may be worthy of amplification within our networks. At the same time, every community can be improved.


The Community Satisfaction Survey revealed a few areas for growth.

Needham is challenged by community affordability, and residents face barriers to living based on age, race, nationality, religion, sexual orientation and gender identity. Resident engagement with the Town is comparatively lower when it comes to attending public meetings, or outreach for help. Similarly, overall confidence in the Needham town government is above the national baseline but could be improved, and resident ratings on neighborliness (78%), welcoming (68%) and fair treatment of all residents (76%) were lower, on average, than other survey themes.

In addition to examining overall averages on a residential poll, it can also be helpful to look at differences between groups within a population. When we see statistically significant group-based disparities, it can clue us into previously unrecognized community needs or signal the need for targeted outreach with regard to communications, services and programs.  


The Community Satisfaction Survey revealed statistically significant score differences between Needham’s white and non-white residents on some themes. *

The data showed statistically significant differences on the following themes: 

  • Sense of community (81% white vs 74% non-white)

  • Worry about someone of your background experiencing unfair treatment related to race/ ethnicity: (a) in one’s family - 5% white vs. 27% non-white; (b) another person of your race - 16% white vs. 37% non-white

  • Neighborliness/relying on neighbors: 83% white vs. 65% non-white

  • Availability of affordable, quality health care (79% white vs. 68 non-white)

  • Availability of affordable quality healthcare (53% white vs. 69% non-white)

  • Opportunities for adult education, culture, arts (81% white vs. 68% non-white)

*small sample sizes per non-white racial group made it impossible to break the data down by race, but it was possible to analyze it by residents who identified as non-Hispanic/white versus non-white


“COMMUNITY COHESION & BELONGING”


NRN co-Director Nichole Argo previewed initial findings from the NRN’s 536-person Community Cohesion & Belonging Survey, data collection for which ended in late October. The goals of this survey were to:

1) Establish baseline data for social cohesion in Needham, against which we can measure the impact of the NRN in two years; and,

2) Identify differences between identity groups (e.g., age, race, gender or sexual orientation, religion, socioeconomic status, etc.) that could help us prioritize areas for growth and establish effective collaborative strategies for addressing them.


Similar to the Community Satisfaction Survey, it revealed high percentages of neighborhood and town satisfaction.

Eighty-nine percent of whites and 80% of non-white residents report being “fairly” or “very” satisfied at the neighborhood level, and 87% of whites and 83% of non-white residents report being “fairly” or “very” satisfied at the town level. 


It found significant disparities between (non-Hispanic) white and non-white respondents for several themes, though it assessed different factors.

  • “When interacting with others in Needham, I feel like I truly belong” (% agree or strongly agree: 64% for white vs 39% for non-white)  

  • “When interacting with residents who have different viewpoints than me, I feel confident that I am being listened to, understood and respected” (% agree or strongly agree: 56% of white vs 39% of non-white) 

  • “I feel confident in the community’s ability to address distrust or tension between polarized individuals and civic groups or between civic groups and Town bodies (% agree or strongly agree: 43% of white vs 43% non-white)

We note that the overall averages for these themes are low. One goal of the NRN over the next two years might be to raise the overall averages for these themes, while another could be to reduce the disparities seen in these themes between white and non-white residents.


The NRN’s Community Cohesion Survey was also designed to identify shared local values, in the hopes that the NRN will be able to amplify them and bolster our shared local identity through outreach and events in 2023. The survey thus asked respondents to write their own responses to a series of questions: 


  • “In your opinion, what is one shared value among people who live in Needham?” Responses concentrated around values such as family and education, safety, children generally, kindness, community, work ethic, and helping others.